FAQ

1. What type of jewelry does Baori Bijoux offer?

We specialize in handcrafted Kundan and Meenakari jewelry, inspired by traditional Indian art forms. Every piece is a tribute to elegance, heritage, and craftsmanship.

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2. Are your products skin-friendly?

Yes! We use skin-safe materials and finishes to ensure comfort, even for sensitive skin. Our goal is to offer you beauty without compromise.

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3. Do you offer Cash on Delivery (COD)?

Yes, COD is available for orders across India with a small additional fee.

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4. Do you ship internationally?

Currently, we deliver only within India, but we’re working on launching international shipping soon.

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5. Can I return a product if I don’t like it?

Yes! We offer a 7-day return policy on eligible products. The item must be unused, in its original condition and packaging.
Note: Earrings, customized orders, and sale items are non-returnable.

6. How long will it take to receive my order?

Orders are usually processed within 2–4 business days and delivered in 5–8 business days, depending on your location.

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7. What if I receive a damaged or wrong product?

We’re here to help! Contact us at support@baoribijoux.com within 48 hours of delivery with a photo/video, and we’ll arrange a replacement or refund.

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8. Can I customize a jewelry piece?

We currently do not offer customizations, but stay tuned! We’re working on launching personalized options in the future.

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9. Is your packaging eco-friendly?

Yes, we’re committed to sustainability. Our packaging is thoughtfully designed to be eco-conscious, elegant, and safe for your jewelry.