Shipping and Exchange Policies

At Baori Bijoux, your satisfaction means everything to us. If for any reason you’re not completely happy with your purchase, we’re here to make it right.

Return Policy

We offer returns within 7 days of receiving your order, provided the following conditions are met:

Eligible Returns:

• The product must be unused
• It must be in its original packaging
• It must be in the same condition as when you received it.

Non-Returnable Items:

• Customized or personalized jewelry
• Sale or discounted items
• Earrings (due to hygiene reasons)

How to Request a Return

1. Email us at support@baoribijoux.com within 7 days of delivery.
2. Mention your order number and the reason for return.
3. If the item is defective or damaged, please attach clear photographs of the product.

Once your return is approved, we will guide you through the next steps.

Shipping Information

We process and ship all orders within 2–4 business days after the order is confirmed.

Shipping Timeline:

• Domestic orders (India): Delivery within 5–7 business days
• International orders: Delivery within 10–15 business days (customs delays may occur)

You will receive a tracking number via email once your order has been shipped.